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      • Advanced Collagen V2
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    Terms & Conditions

    Last updated: 19th January 2026


    These Terms and Conditions apply between you, the User of this Website, and AI Therapeutics (UK) Ltd, the owner and operator of this Website. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.


    AI Therapeutics (UK) Ltd trades under the name Autoimmune Institute.

    1. Definitions and Interpretation

    In these Terms and Conditions, the following definitions apply:

    • "Account" means an account required to access and/or use certain areas and features of the Website.

    • "Content" means any text, graphics, images, audio, video, software, data compilations, and any other form of information capable of being stored digitally that appears on or forms part of this Website.

    • "Goods" means any products sold through this Website.

    • "Service" means collectively any online facilities, tools, services, or information that AI Therapeutics (UK) Ltd makes available through the Website.

    • "Website" means the website that you are currently using, autoimmune-institute.com, and any sub-domains.

    • "We / Us / Our" means AI Therapeutics (UK) Ltd, a company registered in England and Wales.

    2. Information About Us

    This Website is owned and operated by AI Therapeutics (UK) Ltd, a company registered in England and Wales.

    Registered office: 18 Ensign St, E1 8PA, London. Company number: 15408472 Email address: info@autoimmuneinstitute.com

    3. Access to the Website

    This Website is owned and operated by AI Therapeutics (UK) Ltd, a company registered in England and Wales.

    Registered office: 18 Ensign St, E1 8PA, London. Company number: 15408472 Email address: info@autoimmuneinstitute.com

    4. Intellectual Property and Acceptable Use

    All Content included on the Website is the property of AI Therapeutics (UK) Ltd or our licensors unless otherwise stated. You may not reproduce, copy, distribute, store, or re-use material from the Website without express written permission.

    You must not use the Website for any unlawful or fraudulent purpose or in a way that could damage or impair the Website or interfere with any other user’s use of the Website.

    5. Accounts

    Certain areas of the Website may require registration. When creating an Account, the information you provide must be accurate and kept up to date.

    We reserve the right to suspend or terminate Accounts that breach these Terms and Conditions.

    6. Goods, Pricing and Availability

    All descriptions of Goods are provided in good faith. We reserve the right to amend product information, pricing, or availability without notice.

    Prices are inclusive of VAT where applicable. Delivery charges will be displayed at checkout.

    7. Orders and Payment

    Placing an order through this Website constitutes an offer to purchase Goods. Orders are subject to acceptance and availability.

    Payment must be made at the time of order using the available payment methods shown on the Website.

    8. Delivery

    We will take all reasonable steps to deliver Goods within the estimated timeframe shown at checkout, however delivery times are not guaranteed.

    9. Returns, Refunds and Cancellations

    We operate a 90‑day money-back guarantee (or current policy as advertised on the Website). To be eligible, Goods must be returned in accordance with the instructions provided by our customer support team.

    Statutory rights under the Consumer Rights Act 2015 are not affected.

    10. Privacy and Cookies

    Your use of the Website is also governed by our Privacy Policy and Cookie Policy, which are available on the Website.

    11. Limitation of Liability

    Nothing in these Terms and Conditions shall limit or exclude our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

    To the fullest extent permitted by law, AI Therapeutics (UK) Ltd shall not be liable for any indirect or consequential loss or damage.

    12. Changes to These Terms and Conditions

    We reserve the right to change these Terms and Conditions at any time. Any changes will be posted on the Website, and your continued use of the Website constitutes acceptance of those changes.

    13. Governing Law and Jurisdiction

    These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

    13. Governing Law and Jurisdiction

    If you have any questions about these Terms and Conditions, please contact us at:

    Email: info@autoimmuneinstitute.com

    Company: AI Therapeutics (UK) Ltd (trading as Autoimmune Institute)

     
     

    Email:
    info@autoimmuneinstitute.com

    Working hours:
    Mon - Fri: 9am - 5pm GMT

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