Ultra High Quality Supplements for a Healthy, Happy Life - Made in the UK
Ultra High Quality Supplements for a Healthy, Happy Life - Made in the UK
Find the answers to the questions we get asked the most! Simply choose below to head to your desired topic.
Don't hesitate to reach out to us! Email us your query at info@autoimmuneinstitute.com OR simply click the button below.
HOW MANY ADVANCED TURMERIC SHOULD I TAKE?
We suggest most people (adults) build up to 4 capsules per day but start at 2 for a few days, then 3, and so on, only increasing assuming you have no adverse reaction to them (you shouldn’t, but we have to say that).
Take with food, and if on 4 per day, then have 2 in the morning, and 2 in the evening (it’s better to spread the dose if possible but not essential).
Children would likely need a lower dose. This can be dependent on age and size and we would advise you check with a doctor first. In general, half the above mentioned dose is appropriate.
In all cases, please check with your doctor first.
IS ADVANCED TURMERIC THE SAME AS THE TURMERIC SUPPLEMENTS FOUND IN HIGH STREET STORES?
The turmeric supplements they sell in most well known high street stores are normally significantly different to Advanced Turmeric, in terms of quality, effectiveness and value for money.
Firstly ours contains 500mg per capsule whereas normally, most others are 400mg. Sometimes brands will deliberately mislabel their product, and make crazy claims, saying it's the equivalent of 10,000mg per capsule, but that's just not possible as the capsule would be huge.
Secondly, Advanced Turmeric is mixed with "Bioperine" - a natural black pepper extract which studies have shown improves the absorption and effectiveness by 20 times (on its own turmeric isn't well absorbed into the body).
"Bioperine" is vastly superior to just mixing turmeric with black pepper. The effects taking with normal black pepper are actually very limited. It takes time for the beneficial properties of normal black pepper to be extracted by the body. To help the absorption of the turmeric, the piperine/Bioperine (the beneficial element in black pepper) needs to be instantly available to the body - at the same time the turmeric is consumed. That just doesn’t happen with normal black pepper meaning the turmeric passes through the system without being absorbed. What’s more, even if it did work and was instantly available, you'd need to take quite a lot of black pepper for it to be effective. Studies have shown that it’s the Bioperine specifically that improves absorption of the turmeric by 20 times.
Taking normal turmeric may have some mild benefit if taken with food, but it wouldn't be anywhere near as high as what our Advanced Turmeric provides. What's more, you would need to take a LOT (an unrealistic amount, at least 20 times the dose of Advanced Turmeric) for it to be as effective because it doesn't contain the Bioperine and so isn't absorbed well at all.
Finally, Advanced Turmeric is manufactured in the UK to the highest possible quality standards and safety checks.
Of course, we're biased, but we consider Advanced Turmeric to be vastly superior to almost all other turmeric supplements.
To find out more, visit https://autoimmuneinstitute.com/pages/advanced-turmeric-main
WHAT'S THE DIFFERENCE TO JUST USING ADVANCED TURMERIC INSTEAD OF NORMAL POWDER TURMERIC?
There are a few differences in using the Advanced Turmeric capsules to just normal turmeric.
Our capsules are mixed with “Bioperine” - a natural black pepper extract which studies have shown improves the absorption and effectiveness by 20 times as much (on its own turmeric isn’t well absorbed into the body).
Taking normal turmeric (with food) may have some mild benefit but it wouldn’t be as high as turmeric with the Bioperine (or even if just using black pepper), and you’d need MUCH more of it (20 times the amount) to get the same benefits, which is a huge amount to have each day.
Many people think that you can just mix turmeric with normal black pepper for the same effects as the Bioperine found in our capsules provides. However, the effects taking with normal black pepper are actually very limited. It takes time for the beneficial properties of normal black pepper to be extracted by the body. To help the absorption of the turmeric, the piperine/Bioperine (the beneficial element in black pepper) needs to be instantly available to the body - at the same time the turmeric is consumed. That just doesn’t happen with normal black pepper meaning the turmeric passes through the system without being absorbed. What’s more, even if it did work and was instantly available, you'd need to take quite a lot of black pepper for it to be effective. Studies have shown that it’s the Bioperine specifically that improves absorption of the turmeric by 20 times.
Finally, there's also the fact that taking in capsule form is much more convenient. Most people don’t want to add turmeric to a couple of meals EVERY day (as it's best to spread the dose), so the capsules make it very easy to meet the daily requirement for maximum benefit.
To find out more, click here.
CAN YOU JUST TAKE TURMERIC WITH BLACK PEPPER FOR THE SAME RESULTS AS USING ADVANCED TURMERIC?
The effects of taking turmeric with normal black pepper are actually very limited. It takes time for the beneficial properties of normal black pepper to be extracted by the body. To help the absorption of the turmeric, the piperine / Bioperine (the beneficial element in black pepper which is found in Advanced Turmeric) needs to be instantly available to the body (at the same time the turmeric is consumed). That just doesn’t happen with normal black pepper meaning the turmeric passes through the system without being absorbed.
What’s more, even if it did work and was instantly available, you'd need to take quite a lot of black pepper for it to be effective. Studies have shown that it’s the Bioperine specifically that improves absorption of the turmeric by 20 times.
Finally, there's also the fact that taking in capsule form is much more convenient. Most people don’t want to add turmeric to a couple of meals EVERY day (as it's best to spread the dose), so the capsules make it very easy to meet the daily requirement for maximum benefit.
To find out more click here.
HOW LONG UNTIL I SEE RESULTS FROM TAKING ADVANCED TURMERIC?
Results can completely vary for each person, and depend on a huge number of factors including how many you are taking, underlying issues, diet, lifestyle, what you're looking for help with, etc.
Normally there would be some sign of improvement within the first 30-40 days (it may be minor but things are normally starting to improve by then) if using at the full dose of 4 per day (2 in the morning with food, 2 in the afternoon/evening, with food). For some it can be much sooner though with improvements in a few days, it can completely vary.
It can completely vary and we never want to pretend our supplements are going to fix things immediately, they are more to be used consistently over time for maximum benefits.
To find out more click here.
IS USING TURMERIC THE SAME AS USING CURCUMIN?
Our turmeric used in the Advanced Turmeric capsules contains curcumin. Curcumin is one of the main benefits of using a turmeric supplement.
However, it's only one compound, whereas turmeric contains many beneficial compounds that work together. To isolate just the curcumin from the turmeric (as some other supplements do) is extracting one beneficial compound and leaving behind the rest and is completely unnecessary, providing you get a sufficient dose and quality of turmeric.
In many ways, it’s like knowing that you need lots of nutrients in your diet and only using vitamin C whilst ignoring the rest.
Therefore, we always advise that someone uses turmeric as opposed to the single compound curcumin if they want maximum health benefits.
Our Advanced Turmeric product contains very pure turmeric with Bioperine (which improves the absorption by 20 times).
CAN ADVANCED TURMERIC HELP WITH WEIGHT LOSS?
Advanced Turmeric is not a weight loss supplement, and should not be taken as such.
However, Advanced Turmeric helps address underlying health issues (such as inflammation) that may be hindering our bodies from shedding those extra kilograms! Once inflammation is under control, then weight loss becomes 10x easier. If the body isn't in a healthy place, then for some, weight loss can be difficult.
Think of Advanced Turmeric as a stepping stone for weight loss.
CAN I GIVE ADVANCED TURMERIC TO MY DOG?
We certainly have customers who use it for that very reason.
However, we advise you to check with your vet first as we can't pretend to be experts in animal health.
I STRUGGLE TO SWALLOW CAPSULES, HOW BIG ARE THESE? / CAN I CUT THEM OPEN?
There is a picture of the capsules themselves on this page.
They are generally easy to swallow, certainly not as big as with many supplements on the market, but understand that many people do have difficulty with capsules.
If you wish, you can absolutely cut them open and pour the contents onto your food / into a drink. That’s fine to do.
IS ADVANCED TURMERIC SUITABLE FOR CHILDREN?
We would suggest that you double-check with your doctor first as unfortunately we cannot provide medical advice or make medical claims around our products.
We generally recommend that they use approximately half of the recommended dose. So for Advanced Turmeric we generally recommend that most adults build up to 4 per day, and for children 1-2 per day is normally appropriate (depending on age and size).
WHY IS MY ADVANCED TURMERIC A SLIGHTLY DIFFERENT COLOUR TO WBEN I LAST ORDERED?
Variations in colour are to be expected - different batches will have a slightly different colour.
It’s really just a result of using completely natural ingredients (turmeric) where the colour of the turmeric root will differ slightly - depending on the season, weather, etc.
But suffice to say it’s still the same product.
DO THE ADVANCED TURMERIC CAPSULES CONTAIN GELATIN?
CAN TURMERIC LEAD TO LOW IRON LEVELS?
We certainly don’t consider Advanced Turmeric to be an issue for iron levels, but advise you to check with your doctor before taking, as they are best placed to advise you.
We are aware of some online articles mentioning that it could reduce iron levels by binding to the iron but research indicates that primarily appears to be related to curcumin supplementation specifically, as opposed to turmeric.
Curcumin is found in turmeric, but a pure curcumin supplement obviously offers it at a much higher dose and that’s where it may lead to issues.
We certainly aren’t aware of any customers having had an issue from this perspective or that a doctor has advised against using it for this reason but obviously check with your own doctor if you are unsure.
HOW LONG CAN I TAKE ADVANCED TURMERIC FOR? DO I HAVE TO STOP AFTER AWHILE?
We consider that they can be taken indefinitely.
After 3 or 4 months, if you wish, you could try to see if reducing the dose, or stopping completely, has any adverse effects.
If not, then you could take 2-4 weeks off of them if you wish before starting again.
We aren’t aware of any reasons that would be important to do, but having a short rest from any supplement may be worthwhile if you wish.
CAN I TAKE ADVANCED TURMERIC WHEN I'M PREGNANT?
It will be best to check with your doctor as sometimes they advise not to supplement with turmeric when pregnant.
WHAT ARE THE ADVANCED TURMERIC CAPSULES MADE FROM?
The capsules used with our Advanced Turmeric are HPMC capsules.
HPMC capsules, an abbreviation of hydroxypropyl methylcellulose (or ‘hypromellose’), are vegetarian capsules made from plant fibres. They are made from natural wood pulp and free from animal products. They are vegetarian, kosher and halal certified.
It is considered safe for normal human consumption and is commonly used as an option instead of gelatin because of its vegetarian source and its physical appearance to gelatin.
CAN I PLEASE CALL SOMEONE ON THE PHONE FOR SOME PRODUCT ADVICE?
We don’t provide telephone support but any questions should be covered here on our Customer Support Portal.
If not, please select the contact button and send us an email. We can help you as much as we can that way.
We accept orders through our own site or Amazon.
HOW MANY ADVANCED CANDIDA SHOULD I TAKE?
We suggest most people (adults) build up to 2-3 capsules per day but start at 1 for a few days, then 2, and so on, only increasing assuming you have no adverse reaction to them (you shouldn’t, but we have to say that).
Take with food. This can be with any meal of the day that you choose.
In all cases, check with your doctor first if you wish.
In the rare event of an adverse reaction, stop taking immediately.
HOW MANY ADVANCED COCONUT CHARCOAL SHOULD I TAKE?
We suggest most people (adults) build up to 2-8 capsules per day but start at 1 for a few days, then 2, and so on, only increasing assuming you have no adverse reaction to them (you shouldn’t, but we have to say that).
You would preferably take Advanced Coconut Charcoal with water, on an empty stomach if possible, and away from other supplements or medication.
In all cases, check with your doctor first if you wish.
In the rare event of an adverse reaction, stop taking immediately.
HOW MANY ADVANCED COLLAGEN SHOULD I TAKE?
We suggest most people (adults) build up to 2-3 capsules per day but start at 1 for a few days, then 2, and so on, only increasing assuming you have no adverse reaction to them (you shouldn’t, but we have to say that).
To take Advanced Collagen, just take 2-3 capsules, with water, preferably before going to bed and at least 1 hour after eating (if possible).
In all cases, check with your doctor first if you wish.
In the rare event of an adverse reaction, stop taking immediately.
HOW MANY ADVANCED CYCLE SHOULD I TAKE?
We suggest most people (adults) build up to 2-3 capsules per day but start at 1 for a few days, then 2, and so on, only increasing assuming you have no adverse reaction to them (you shouldn’t, but we have to say that).
Take with food. This can be with any meal of the day that you choose.
In all cases, check with your doctor first if you wish.
In the rare event of an adverse reaction, stop taking immediately.
HOW MANY ADVANCED D3+K2 SHOULD I TAKE?
We suggest most people (adults) build up to 2 tablets per day but start at 1 for a few days, then 2, only increasing assuming you have no adverse reaction to them (you shouldn’t, but we have to say that).
Take with food. This can be with any meal of the day that you choose.
In all cases, check with your doctor first if you wish.
In the rare event of an adverse reaction, stop taking immediately.
HOW MANY ADVANCED FLORA SHOULD I TAKE?
We suggest most people (adults) build up to 2 capsules per day but start at 1 for a few days, then 2, only increasing assuming you have no adverse reaction to them (you shouldn’t, but we have to say that). Some people may notice additional benefits by gradually increasing to 4 per day - this is something often worth testing and seeing for yourself.
Take with or without food.
In all cases, check with your doctor first if you wish.
In the rare event of an adverse reaction, stop taking immediately.
HOW MANY ADVANCED FISH OIL CAPSULES SHOULD I TAKE?
We suggest most people (adults) build up to 2-5 capsules per day but start at 1 for a few days, then 2, and so on, only increasing assuming you have no adverse reaction to them (you shouldn’t, but we have to say that).
Take at any time you wish.
In all cases, check with your doctor first if you wish.
In the rare event of an adverse reaction, stop taking immediately.
HOW MUCH ADVANCED FISH OIL LIQUID SHOULD I TAKE?
Simply take 1-1.5 teaspoons per day.
In all cases, check with your doctor first if you wish.
In the rare event of an adverse reaction, stop taking immediately.
HOW MANY ADVANCED MAGNESIUM SHOULD I TAKE?
We suggest most people (adults) build up to 1-2 capsules per day but start at 1 for a few days, then 2, only increasing assuming you have no adverse reaction to them (you shouldn’t, but we have to say that). Some people will get sufficient results at 1 per day, some at 2. You will need to experiment to find the best dose for you.
As it can have a relaxing effect, many people prefer to take it before bed as it may help to improve sleep.
In all cases, check with your doctor first if you wish.
In the rare event of an adverse reaction, stop taking immediately.
HOW MANY ADVANCED MULTI SHOULD I TAKE?
We suggest most people take 1 capsule per day with food. This can be with any meal of the day that you choose.
In all cases, check with your doctor first if you wish.
In the rare event of an adverse reaction, stop taking immediately.
HOW MANY ADVANCED PROTECTION SHOULD I TAKE?
We suggest most people (adults) build up to 3 capsules per day but start at 1 for a few days, then 2, then 3, only increasing assuming you have no adverse reaction to them (you shouldn’t, but we have to say that).
Take with food. This can be with any meal of the day that you choose.
In all cases, check with your doctor first if you wish.
In the rare event of an adverse reaction, stop taking immediately.
HOW MUCH ADVANCED VEGAN PROTEIN SHOULD I TAKE?
Simply mix one scoop in a blender or shaker with your desired amount of liquid (we recommend approximately 250ml of water, coconut milk, coconut water, or nut milk).
You may also choose to blend in other ingredients such as fruit or avocado to create a smoothie, or include it as a healthy ingredient in a recipe (we're a big fan of chocolate banana protein pancakes!)
HOW MANY ADVANCED VITALITY SHOULD I TAKE?
We suggest most people (adults) build up to 2 capsules per day but start at 1 for a few days, then 2, only increasing assuming you have no adverse reaction to them (you shouldn’t, but we have to say that).
Take at any time.
In all cases, check with your doctor first if you wish.
In the rare event of an adverse reaction, stop taking immediately.
HOW LONG UNTIL I SEE RESULTS FROM USING YOUR PRODUCTS?
That can completely vary for each person, and depend on a huge number of factors including how many you are taking, underlying issues, diet, lifestyle, what you're looking for help with, etc.
Normally there would be some sign of improvement within the first 30-40 days (it may be minor but things are normally starting to improve by then) if using at the full dose.
For some it can be much sooner though with improvements in a few days, it can completely vary from person to person, and product to product.
We never want to pretend our supplements are going to fix things immediately, they are more to be used consistently over time for maximum benefits.
WHAT IS THE DIFFERENCE BETWEEN ADVANCED PROTECTION AND ADVANCED FLORA?
Essentially they are both a type of friendly bacteria product and provide different strains of bacteria/yeast.
The Advanced Flora is your more typical type, providing Lactobacillus and Bifidobacterium strains of bacteria. These are the types of bacteria you find in most friendly bacteria supplements (but we consider ours one of the best because it is resistant to acid in the stomach, it is a high strength (20bn CFU), and contains particularly beneficial strains of those types of bacteria).
The Advanced Protection provides a very specific strain of yeast, known as Saccharomyces Boulardii.
Both products have huge potential benefits, both are slightly different to each other, and both can work very well alongside each other.
If taking antibiotics (or any kind of natural antibacterial protocol), we would suggest there are benefits to both if you are able to afford it, as antibiotics can do a lot of damage and taking steps to minimise that is so important.
If travelling abroad, or spending time camping/swimming outside, and you want to protect the health of your gut as much as possible whilst doing that, we would recommend the Advanced Protection.
For general optimal health, then we normally recommend at least starting with the Advanced Flora.
For diarrhoea issues, obviously check with your doctor first as we cant say use something to treat your condition, but we would normally recommend starting with the Advanced Protection.
Finally, it would come down to personal response/preference too. If you didn’t think one was benefiting you, then it would be worth trying the other. Everyone is different and respond differently to different types. If things are relatively good/stable in terms of symptoms/general health, then it would be worth cycling between them (one pot of one, followed by one of the other, and so on).
CAN I TAKE A VARIETY OF YOUR SUPPLEMENTS?
Absolutely! All of our supplements are fine to take alongside each other.
You can see our full range here https://autoimmuneinstitute.com/pages/store
DO YOU HAVE ANY SUPPLEMENTS TO HELP SUPPORT BONE HEALTH?
Yes, we do. Click here to find out more
https://autoimmuneinstitute.com/collections/bone-health-supplements
DO YOU HAVE ANY SUPPLEMENTS TO HELP SUPPORT BRAIN HEALTH?
Yes, we do. Click here to find our more
https://autoimmuneinstitute.com/collections/brain-health-supplements
DO YOU HAVE ANY SUPPLEMENTS TO HELP SUPPORT ENERGY/FATIGUE?
Yes, we do. Click here to find out more
https://autoimmuneinstitute.com/collections/supplements-for-energy
DO YOU HAVE ANY SUPPLEMENTS TO HELP SUPPORT EYE HEALTH?
Yes, we do. Click here to find out more
DO YOU HAVE ANY SUPPLEMENTS TO HELP SUPPORT HEART HEALTH?
Yes, we do. Click here to find out more
DO YOU HAVE ANY SUPPLEMENTS TO HELP SUPPORT IMMUNITY?
Yes, we do. Click here to find out more
CAN I TAKE ADVANCED TURMERIC WHEN USING X MEDICATION?
With all medication questions, legally we have to cover ourselves and put a disclaimer to say check with your doctor if you aren’t sure as we can’t provide advice around medication.
Advanced Turmeric is a completely natural food supplement but it seems that some doctors advise not to take with Warfarin, or if you have gallstones.
With acid suppressants (including Omeprazole and Lansoprazole) the advice is mixed - we have many customers use it without issues but some doctors say not to.
Otherwise, they don’t appear to advise against it and it can actually be really beneficial in most cases, but we always advise to check with your doctor first.
There seem to be a lot of myths online about other meds it shouldn't be used with such as statins, blood pressure tablets, aspirin (and other blood thinners), and thyroxine, or once someone has has their gallbladder removed. In our experience, that’s not the case, and most doctors, when customers have asked, have been completely fine with those being used along with turmeric. However, we will reiterate, check with your own doctor on all of these as we aren’t allowed to advise.
If you need anything else the answer may be on this page but of course, just get in touch if you have any questions that aren't covered here https://autoimmuneinstitute.com/pages/advanced-turmeric-faq
In instances where Advanced Turmeric can't be used for whatever reason then our Multivitamin and/or Probiotics can often be great alternatives (again, check with a doctor first).
I'VE BEEN ADVISED NOT TO TAKE ADVANCED TURMERIC BECAUSE I'M ON A CERTAIN MEDICATION
In instances where Advanced Turmeric can't be used for whatever reason then our Multivitamin and/or Probiotics can often be great alternatives (again, check with a doctor first)!
CAN ADVANCED TURMERIC HELP WITH MY CONDITION?
We receive many questions about whether or not our products, Advanced Turmeric, in particular, can help with certain conditions.
The primary answer here is that it always depends on the underlying cause of symptoms. Everyone responds differently to different things.
What's more, legally we can’t say that our products are something you should use to "treat" any condition and nor is it a "cure", or the only thing needed. You should also double check with your doctor before taking, as we can’t provide medical advice.
That said, we have a huge number of customers who have told us they have benefit from it a huge amount, and it has helped with a range of issues. You can see some of their reviews here.
CAN I TAKE ADVANCED TURMERIC IF I HAVE A MEDICAL CONDITION?
We don’t know of any reason why you cannot take Advanced Turmeric, unless you use Warfarin or have gallstones.
However, please check with your doctor first, especially if on medication, as they should be best placed to advise on your specific circumstances.
WILL ADVANCED TURMERIC CAUSE STOMACH ISSUES?
There shouldn’t be any issues from that perspective, and it's not something we would expect, however, you should check with your doctor first, especially if taking medication.
It appears most doctors advise not to use turmeric if you take Warfarin or have gallstones.
If you are concerned, when first starting the supplement, begin taking just 1 capsule a day for a few days, and then build up the dose gradually from there.
For most adults, in general, we recommend building up to 4 capsules per day (2 in the morning, with food, 2 in the evening, with food), but obviously check with your doctor if you wish.
DOES ADVANCED TURMERIC HAVE ANY SIDE EFFECTS?
We wouldn’t expect any at all for most people unless you have an allergy/sensitivity to one of the ingredients (which isn’t expected but, in theory, is possible with any food).
You should always check with your doctor, especially if on medication. It appears most doctors advise not to use turmeric if you take Warfarin or have gallstones.
If you are concerned, when first starting the supplement, begin taking just 1 capsule a day for a few days, and then build up the dose gradually from there. For most adults, in general, we recommend building up to 4 capsules per day (2 in the morning, with food, 2 in the evening, with food), but obviously check with your doctor if you wish.
IS ADVANCED TURMERIC GOOD FOR CANCER?
This question definitely falls into the category of the benefits/claims that we aren’t allowed/won’t make, so please check with your doctor. We can't advise you to use any product to help with any medical condition.
DO YOU JUST NEED SUPPLEMENTS TO FEEL HEALTHY?
No. With any health issue, there are many factors at play. Unlike many other supplement companies, we certainly don't want to pretend our products are the only thing needed to be as healthy as possible. Diet, toxins, stress, underlying infections, bacterial issues, leaky gut, nutrient deficiencies, sleep and much more all ultimately can play a part, and supplements are in addition to all of that. Often they can help a HUGE amount, but they are rarely the only thing needed.
I HAVE GALLSTONES. CAN I USE ADVANCED TURMERIC?
Quite possibly not. It is best to check with the doctor first as it is often the case that it wouldn’t be appropriate to use with gallstones, as the curcumin within the turmeric may lead to a contraction of the gallbladder.
In instances where it can't be taken then our Multivitamin and friendly bacteria product can often be great alternatives.
I'M FINDING THAT THE ADVANCED TURMERIC IS MAKING ME WEE/URINATE MORE. IS THIS NORMAL?
We have heard of this very occasionally happening with some customers. We advise you to check with your doctor if you are concerned.
In our experience, it’s not something that continues long term. The normal explanation is that the body is releasing water/holding on to less water. It’s likely, therefore, actually a good sign.
Of course, stop taking and check with your doctor if it is concerning you but in our experience, it is reasonably rare and normally stops after a few days.
IS IT OKAY TO USE ADVANCED TURMERIC WHILE I'M BREASTFEEDING?
We certainly consider it fine to do so. That said, with questions like that, we always have to say that you should check with your doctor as we cannot provide medical advice.
I STARTED TAKING THE SUPPLEMENT BUT IT SEEMED TO MAKE MY SYMPTOMS WORSE
We are very sorry to hear about the issues.
Please do check with your doctor if concerned and stop taking the supplement as a precaution.
It is, of course, possible that it wasn’t the supplement that has led to the issues and you may have picked up some kind of bug, or eaten something which hasn't agreed with you, for example. Of course, anything is possible if you have a sensitivity/allergy to one of the ingredients, but that is rare (but possible).
Once you are feeling better, only if you are happy to, then you could try them again, just at 1 capsule a day to start with to see if it goes ok (and build up the dose very slowly from there). If it doesn’t go well, then it's likely they aren’t right for you and you have a sensitivity to the ingredients which is rare but is possible with any food or supplement.
Please get in touch if you need any further support.
WHEN WILL MY ORDER ARRIVE/I STILL HAVEN'T RECEIVED MY ORDER?
Thank you for the order, we really appreciate your custom and the fact you have placed your faith in us!
We post out all orders on the same working day, or following working day, depending on what time the order is made.
We use Royal Mail for the majority of our deliveries. Typically, it takes 2 working days but can sometimes take up to 5 working days - it is completely dependent on the Royal Mail/your postman.
If you still haven’t received your order after 5 working days from when we posted it out please let us know and we will look into it further for you. It can also often be worth checking with your post office if you haven't received it - sometimes they try to deliver but can't because nobody is home to take it in, and then they forget to put the card through your letterbox advising you of that. That's rare, but we have known it to happen.
WILL I BE AUTOMATICALLY CHARGED AGAIN EACH MONTH? AM I ON A SUBSCRIPTION?
Unless you have deliberately subscribed to our Priority Programme, you won’t be re-billed automatically for future products with the purchase you have made.
As and when you do want more of any of our products just come back to our site and we’ll be happy to help you!
Should you want to be part of our subscription programme though, then click here and find out more information.
IS IT SAFE TO ORDER THROUGH YOUR WEBSITE?
Yes, absolutely, our customer’s security and safety is a priority for us.
We know there can sometimes be a concern shopping online but we use an extremely secure shopping cart where 100% of your data is encrypted, safe and secure.
Our cart is verified by numerous 3rd party security verification systems, so you can rest assured that your information is 100% safe and secure at all times.
We use one of 2 payment processors (Stripe or Paypal - 2 of the most secure and heavily used processors in the world) and we never see your payment details personally.
All of our orders come with a 90-day money-back guarantee.
CAN YOU PLEASE TELL ME THE PRICE IN EUROS?
All of our products are priced in GBP.
If you are in a Euro-based country, the amount you ultimately get charged is, therefore, down to the credit card company / bank you use for payment as it is them who performs the currency conversion.
However, to get a very good indicator of the charge, you can normally just type the amount into Google and it will tell you the approximate exchange rate at your time of order (e.g. if you Google "Convert 21 GBP to EUR" it will give you an approximate amount based on exchange rates at that time).
DO YOU DELIVER OUTSIDE OF EUROPE?
We are based in the UK, but we ship internationally.
CAN I BUY YOUR PRODUCTS IN A HEALTH SHOP?
We don’t stock in a huge range of health shops right now.
The best place to order is through our site or through Amazon.
For all online orders, we offer a 90-day moneyback guarantee.
DO YOU HAVE A PRODUCT CATALOGUE YOU COULD SEND ME?
We don't have a physical product catalogue, but this link can be a good starting point for you in terms of looking more into our full product range...
HOW MUCH IS SHIPPING/POSTAGE?
Postage in the UK is £3.30 (£5.50 to Ireland) for orders under £50, and free for anything above that.
For the rest of Europe, we charge a flat rate of £15 per order.
Please check our website page https://autoimmuneinstitute.com/pages/dispatch-delivery for more information.
CAN I ORDER BY PHONE?
We only take orders through our website or Amazon at the present time.
We understand there can be a concern about shopping online but assure you that our customer’s security and safety is a priority for us.
We use an extremely secure shopping cart where 100% of your data is encrypted, safe and secure.
Our cart is verified by numerous 3rd party security verification systems, so you can rest assured that your information is 100% safe and secure at all times.
We use one of 2 payment processors (Stripe or Paypal - 2 of the most secure and heavily used processors in the world) and we never see your payment details personally.
All of our orders come with a 90-day moneyback guarantee.
I'M WORRIED ABOUT THE QUALITY OF PRODUCTS WHEN BUYING ONLINE. I'D RATHER BUY FROM A SHOP.
We completely understand your concerns.
In our products, we use the highest quality ingredients available. Everything is made in the UK.
We are a team of health experts/nutritionists, and were mainly formed as a company primarily because there are so many poor quality products out there (certainly not limited to the internet - in reality, what you get on the high street is normally the poorest in terms of quality which a lot of people don’t realise).
Here are some of our reviews.
HOW DO I RETURN MY ORDER/GET A REFUND?
We are sorry to hear you would like to return the item. If you need any advice about how to use the supplement for best results, just get in touch or check the rest of our frequently asked questions.
Details of our returns policy, along with where to return your order, is on this page.
Once we have received your return, we will be able to get you refunded straight away.
Don't hesitate to reach out to us! Email us your query at info@autoimmuneinstitute.com OR simply click the button below.
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