Supply Conditions
Last updated: 19th January 2026
These Supply Conditions apply to all orders placed through this Website between you, the customer, and AI Therapeutics (UK) Ltd, trading as Autoimmune Institute. By placing an order, you agree to be bound by these Supply Conditions, together with our Terms & Conditions and Privacy Policy.
1. Information About Us
This Website is owned and operated by AI Therapeutics (UK) Ltd, a company registered in England and Wales.
Registered office: 18 Ensign St, E1 8PA, London. Company number: 15408472 Email: info@autoimmuneinstitute.com
2. Product Supply
All products supplied through this Website are intended for personal use only and must not be resold or redistributed without our prior written consent.
We reserve the right to limit the quantities of any products supplied and to discontinue any product at any time.
3. Ordering Process
Orders placed on the Website constitute an offer to purchase products. All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel orders at our discretion, including where we suspect misuse, resale activity, or fraudulent behaviour.
4. Pricing and Payment
All prices are displayed in pounds sterling (£) and include VAT where applicable.
Payment must be made in full at the time of ordering using the payment methods made available on the Website.
5. Delivery
Delivery options, costs, and estimated timeframes will be displayed at checkout.
While we aim to dispatch orders promptly, delivery times are estimates only and not guaranteed. Delays may occur due to factors outside our control.
6. Risk and Title
Risk of loss or damage to products passes to you upon delivery. Ownership of the products passes to you once full payment has been received.
7. Returns and Refunds
We operate a money‑back guarantee as advertised on the Website. To qualify, returns must comply with the instructions provided by our customer support team.
Nothing in these Supply Conditions affects your statutory rights under the Consumer Rights Act 2015.
8. Product Information
Product descriptions, images, and information are provided for guidance only. While we take reasonable care to ensure accuracy, slight variations may occur.
Our products are food supplements and are not intended to diagnose, treat, cure, or prevent any disease.
9. Limitation of Liability
Nothing in these Supply Conditions shall limit or exclude our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
To the fullest extent permitted by law, AI Therapeutics (UK) Ltd shall not be liable for indirect or consequential losses.
10. Changes to These Supply Conditions
We reserve the right to update these Supply Conditions at any time. Any changes will be posted on this page and will apply to orders placed after the update.
11. Governing Law and Jurisdiction
These Supply Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Us
If you have any questions regarding these Supply Conditions, please contact us at:
Email: info@autoimmuneinstitute.com
Company: AI Therapeutics (UK) Ltd (trading as Autoimmune Institute)