International Orders Are Resumed But Expect Delays.
SHIPPING & RETURNS
SHIPPING & RETURNS
SHIPPING & RETURNS
HOW QUICKLY WILL YOU GET YOUR ORDER?
We want to get your Autoimmune Institute supplements to you in as speedy and safe way possible but, at the same time, stay as economical as possible to keep our prices down.
We’ve chosen to send out the majority of our orders via Royal Mail (for orders in the UK and Ireland especially, alternative methods may be used for mainland Europe and other international countries).
This is a reliable, cost-effective, speedy delivery method that we have found to be extremely effective and which allows us to keep costs down for you, the customer.
The shipping rates for the rest of Europe are as follows:
The shipping rates for the whole of Ireland are as follows:
Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Luxembourg, Netherlands, Portugal, Poland, Romana, Slovakia, Spain
Austria, Denmark, France, Greece, Italy, Malta, Slovenia, Sweden
Albania, Aland Islands, Andorra, Armenia, Belarus, Bouvet Island, Bosnia-Herzegovina, Faroe Islands, Georgia, Gibraltar, Greenland, Guadeloupe, Holy See (Vatican City State), Iceland, Kosovo, Liechtenstein, Macedonia, Mayotte, Moldova, Monaco, Montenegro, Norway, Reunion, San Marino, Serbia, Svalbard And Jan Mayen, Switzerland, Turkey
The shipping rates for the rest of the world are as follows:
Azerbaijan, Bahrain, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei, Cambodia, China, Christmas Island, Cocos (Keeling) Islands, Hong Kong SAR China, Indonesia, Iraq, Israel, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Macao SAR China, Malaysia, Maldives, Mongolia, Myanmar (Burma), Oman, Pakistan, Palestinian Territories, Philippines, Qatar, Russia, Saudi Arabia, Singapore, Sri Lanka, Taiwan, Tajikistan, Thailand, United Arab Emirates, Uzbekistan, Vietnam
Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Côte d'Ivoire, Djibouti, Egypt, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea - Bissau, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Tanzania, Togo, Tunisia, Uganda, Western Sahara, Zambia, Zimbabwe
Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Cayman Islands, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, El Salvador, Guatemela, Honduras, Jamaica, Martinique, Montserrat, Panama, Sint Maarten, Saint Barthélemy, St. Martin, St. Kitts & Nevis, St. Lucia, St. Pierre & Miquelon, St. Vincent and the Grenadines, Trinidad & Tobago, Turks and Caicos Islands, U.S Outlying Islands
Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Netherlands Antilles, Paraguay, Peru, Suriname, Uruguay
Australia, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Zealand, Niue, Norfolk Island, Papua New Guinea, Pitcairn Islands, Samoa, Solomon Islands, Timor-Leste, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis & Futuna
Canada, United States, French Southern Territories, Heard & McDonald Islands, South Georgia & South Sandwich Islands
The 90 Day Happiness Guarantee
We want our customers to feel 100% confident about shopping with us, and 100% happy with the products and services we offer. This is why we offer a 90 Day Happiness Guarantee on all of our products*.
If for ANY reason, at any time, you feel a product or service you receive from us is below par, and we can refund you.
(*Except for Advanced Lotus Spike Acupressure Mat due to safety and hygiene reasons.)
If you are unhappy with your product simply return the unused portion (in the original product container) of your Autoimmune Institute product order within 90 days of your billing date for a full refund of the product price. Please note we are unable to refund postage costs.
Return and Exchange Procedures:
Custom Duties & Fees
The buyer assumes all responsibility for any customs duties or fees. Note that customer may be required to pay custom charges before the goods are released by local post. Please head to your local post office to retrieve your item as indicated by the tracking system.
Autoimmune Institute will not refund orders which are seized by customs nor refund the custom charges imposed by your country.
© 2023 Autoimmune Institute.
71-75 Shelton Street Covent Garden, London WC2H 9JQ United Kingdom. Wellness Autoimmune Ltd. All rights reserved.